Customer Feedback

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Before Your Safari

    1. How did you hear about Jenman African Safaris?

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    2. Which factors made you decide about this safari?

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    3. How did you book your Jenman African Safari?

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    4. What is your opinion about the service of Jenman Safaris / Travel agent (related to the above question)?

    • Assistance by phone:
    • Assistance by email:
    • Administrative process:
    • Response time:


On Your Safari

    5. What is your general opinion about the lodges you stayed at?

    • En-suite bathroom:
    • Staff hospitality:
    • Meals at the lodge:

    6. How would you rate your vehicle?

    • Overall:

    7. How would you rate your guide?

    • Organizational:
    • Friendliness:
    • Giving practical information:

    8. How would you rate your driver?

    • Friendliness:
    • Driving Skills:

    9. How would you rate the meals prepared by your guide?

    • Variety of food:
    • Quality of food:
    • Amount of food:

    10. How would you rate the itinerary?

    • Length of itinerary:
    • Itinerary highlights:
    • Group dynamics with fellow travellers:
    • Environmentally friendly:
    • Lodge experiences:

    11. What was the destination or activity highlight of your trip?

    12. Was there anything that did not meet your expectations?

    13. Were there any places you feel that we should have stayed at longer or shorter? And Why?

  • 14. Did you partake in any optional activities?

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Your Next Safari

    15. Which other African countries/attractions would you like to visit next?

    16. Which style of safari would you choose next?

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    17. Would you recommend Jenman African Safaris to family, friends and acquaintances?

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    18. Please mention a few strong points of Jenman African Safaris?